Are you planning your stay at Hotel Le Macinaie?
On this page, we've collected answers to frequently asked questions about rooms, restaurants, services, and experiences on Monte Amiata.
For any further information, we are happy to help you.

Here are some of the most requested ones:

❓ FAQ – Hotel Le Macinaie

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(I.e. Stay

What time is check-in?

Check-in is from 14:30 PM. If you arrive earlier, you can leave your bags at reception and start enjoying the mountains right away.

More information at This Page.

A che ora è il check-out?

Check-out is by 10:30 AM. Luggage storage is available.

Is late check-out possible?

Depending on availability on the day, it can be requested at reception for €25,00.

Do you have luggage storage?

Yes, the service is free.

☕ Breakfast 

Is breakfast included?

It depends on the rate you choose. Breakfast is a sweet and savory buffet, served from 7:30 to 10:00.

What's for breakfast? Do you have fresh produce?

You'll find fresh produce, homemade cakes and pastries, bread, jams, yogurt, cereals, cold cuts, cheeses, fruit, and hot drinks.

Do you have gluten-free or plant-based milk options?

Yes, they are available upon request. Please let the staff know.

More in formations at This Page.

(I.e. Restaurant and treatments

Do you have an in-house restaurant?

Yes, with typical Tuscan and Amiata cuisine.

What time is dinner?

From 19:30 PM to 20:45 PM. Reservations are recommended.

Can I reserve a table?

Yes, please let us know the date, time, number of people, and a telephone number.

Do you have children's menus?

Yes, we also offer dishes for the little ones.

What does half board include?

Overnight stay, breakfast, and dinner with a 5-course menu (starter, two first courses, second course with side dish, and dessert).
Drinks not included.
Half board cannot be changed.

I have intolerances or special dietary needs: what can I do?

For celiac disease, intolerances, vegan/vegetarian diets or allergies we offer bed and breakfast, so you can freely choose from the à la carte menu where you will find various dishes suitable for people with different dietary needs.
If you have any special dietary requirements, please remember to let us know when booking or upon arrival.

🇧🇷 Families 

Is it suitable for children?

Yes, we are surrounded by nature and we also have a play area with inflatables.

There are tons of activities for children. First, the spectacular forest, then the adventure park, trekking, Nordic walking, orienteering, and all the cycling activities.

A short distance away are parks and nature reserves, the Bagnore 4 geothermal power plant, medieval villages with churches and castles, and water springs. All highly interesting visits.

There is also a small outdoor park with slides and games.

Here's what to do here at Macinaie

Here's what to do in the immediate vicinity (30 km radius)

Pets

Do you accept pets?

Yes, with a €15,00 per day cleaning fee. This Page find a few simple rules of behavior.

Are pets allowed in the restaurant?

Yes, they must be on a leash, under the table and not disturb.

Are pets allowed in common areas?

Pets are allowed, but must always be accompanied and kept on a leash.

🚗 Arrival, parking and traffic

Where you are?

On Mount Amiata, at about 1400 meters above sea level, surrounded by a beech forest. You can get the Google Maps link.

Do you have parking?

Yes, free for guests (subject to availability).

How do I get there? What's the traffic like?

Follow the signs for Monte Amiata and Prato delle Macinaie.
In winter or snowy conditions, snow chains or winter tires may be required.

Is the road clear? Is there snow?

Traffic is dependent on the weather. The main roads are cleared, but winter gear is mandatory.
You can check the webcam in real time.

❄️ Weather, snow and facilities

What is the weather like?

A live webcam is available on the website to view weather conditions in real time.

Are the slopes open? Is there snow?

For up-to-date information on snow and facilities, we recommend checking the webcams and ski reports.

When is the chairlift open?

During the winter season, approximately from January to March, depending on snow conditions.
Hours generally vary between 9:00/9:30 and 16:00/16:30.

???? Experiences and activities at Macinaie

What activities can you do?

Trekking, Nordic walking, orienteering, adventure park, all cycling activities, forest bathing, chairlift rides, skiing and snowshoeing in winter,

Here's what to do here at Macinaie

Snowshoeing

Can you go snowshoeing?

Yes, in case of snow. For routes and equipment rentals, please contact reception.

🧖 Relax area

How does the relaxation area work?

Access by reservation for an exclusive hour.
Cost €15,00 per person (children free).
Available from 9:00 am to 18:00 pm (last admission).
Includes sauna, solarium, hot tub, gym and wellness path.
Bathrobe, slippers and towel are provided.

More information at This Page.

⚡ Electric cars

Do you have a charging station for electric cars?

Yes, it's available at the hotel. Contact the front desk to activate it.

🎉 Events and ceremonies

Do you organize weddings, communions or private parties?

Yes, we organize customized events (weddings, first communions, bachelor/bachelorette parties, group lunches and dinners).
For a customized proposal, please contact reception.

Do you have chestnut festivals or autumn festivals?

In autumn, chestnut festivals and events often take place in nearby villages. Dates vary each year. You can find all the information on our website.

📅 Reservations

How can I book?

You can book directly by phone or on the website independently with our online booking system,.

(I.e. Deposits, cancellations and payments

Is a deposit required?

It depends on the rate you choose. Some require a 30% deposit upon booking, others require a credit card as a guarantee, and others require a non-refundable advance payment.

In case of early departure, the full amount of the stay will be required.

How can I pay?

• Bank transfer (with receipt sent via email)

• Credit card via secure link sent by email

• paypal

🎁 Can I book with gift boxes (Smartbox, Wonderbox, etc.)?

Yes, we accept major gift boxes such as Smartbox, Wonderbox.

For Smartbox you must make the reservation directly on the Smartbox website. If

Please contact reception directly to check availability and how to use the voucher, so we can help you book your stay.
Box sets are subject to availability and specific conditions.

Can I book with Edenred and Tanto Svago corporate welfare?

Yes, we accept Edenred and Tanto Svago corporate welfare programs.

We ask you to contact the reception directly, we will be able to create a tailor-made offer based on the available amount..

🏨 LIVING ROOM / ROOMS

Do you have rooms with a balcony or view?

Some rooms have views of the forest or surrounding areas. Availability varies by room type and season; please let us know when booking.

Are the rooms heated?

Yes, all rooms have heating.

Is there an elevator?

No, the property does not have an elevator. If you have any special needs, please contact us before booking.

Do you have ground floor rooms?

Yes, some rooms are located on the ground floor. Availability is subject to confirmation.

⏰ OPENING HOURS AND SERVICES

What time does the reception close?

The reception is open during the day. Evening arrivals require advance notice.

Is it possible to arrive late in the evening?

Yes, you can arrive late at night, but it's important to let reception know in advance so they can best organize your welcome.

🚿 ROOM AMENITIES

Do the rooms have hairdryers?

Yes, all rooms have hairdryers.

Is there a TV in the room?

Yes, the rooms have a television.

Is Wi-Fi free?

Yes, Wi-Fi is free and available in public areas and rooms.

🌲 EXPERIENCES AND TERRITORY

Are there trails that start directly from the hotel?

Yes, there are several trails starting near the hotel, over 200 km, ideal for walks and hikes in the woods.

Is it possible to rent bikes or snowshoes?

Rental services are available in the area. For up-to-date information and advice, please contact reception.

What can you do if it rains or the weather is bad?

In case of inclement weather, you can relax in our relaxation area or entertain yourself in the games room, including Wii and billiards. There are many indoor experiences, such as the Abbadia San Salvatore mining museum or the Arcidosso museum complex.

❄️ WINTER / SNOW

Do you need a car to get around?

Yes, a car is recommended for getting around Monte Amiata independently, especially in winter.

Are the slopes within walking distance?

The ski slopes are located right in front of the hotel, as are the ski school, rental shops, and practice slopes.

💳 RESERVATIONS AND POLICY

Is it possible to change a reservation?

It depends on the rate chosen and availability. Please contact reception.

What happens in case of no-show?

In case of no-show without notice, the conditions set forth in the booked rate will apply.

🌐 Groups

Do you accept groups or schools?

Yes, we accept groups. For schools or organized groups, please contact reception for a customized offer.